"Quality and Life" № 1(13) 2017

Main theme: 
Quality, safety and information technology

Release date: 

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Quality management


The planning requirements of ISO 9001 : 2015 on the basis of application of the methodology of QFD

V.V. Miroshnikov, Doctor of technical sciences, professor of «quality management, standardization and metrology» department of the Federal State Budgetary Educational Institution (FSBEI) of Higher Professional Education «Bryansk State Technical University»; Bryansk
e-mail: v.v.miroshnikov@mail.ru
N.М. Borbatc, candidate of technical sciences, the associate professor, the head of department of monitoring and the indicators analysis of processes of work of higher education institution of quality management of education in it, the Federal State Budgetary Educational Institution (FSBEI) of Higher Professional Education «Bryansk State Technical University»; Bryansk
The task of application of a method of structuring the quality function for the implementation of the principles of quality management according to GOST R ISO 9000 – 2015 that allows to approach more reasonably to resource allocation, necessary for implementation of activities, the most priority for the organization.
Keywords: principles of quality management, structuring function of quality; priority activities; resources.
1. Gorlenko O.A., Miroshnikov V.V. The development of quality management systems. Science intensive technologies in mechanical engineering. 2015. No 8, pp. 44-48.
2. Bragin Yu.V., Korolkov V.F. The QFD road: the design and manufacture of products based on customer expectations. Non-state noncommercial educational institution «Center of quality». Yaroslavl. 2003. 240 p.
3. Gorlenko O.A., Miroshnikov V.V., Borbatc N.М. Quality management in industrial and technological systems. Bryansk State Technological University (BSTU). Bryansk. 2009. 312 p.


Features of certification of wood materials in Europe, Russia, USA 

V.A. Bardonov, General director of LLC certification center «Lessertika», president of department «State regulation of quality assurance and competitiveness of timber industry products» of Academy of quality problems; Kaluga region, Balabanovo
e-mail: lessertika@ya.ru
I.V. Bardonov, chief engineer of LLC certification center «Lessertika»; Kaluga region, Balabanovo
In article the main directions of improvement the procedures of certification and declaration of wood materials in Europe, Russia, USA are considered. The condition of control and regulation of safety of wood plates and plywood in Russia is stated. Specifics of performance of work on certification and declaring of wood materials are reflected in Europe, Russia, USA. Recommendations about quality management of activity of the factory and accredited testing laboratories are made.
Keywords: wood materials, certification, declaration, safety, quality management, laboratories, Europe, Russia, USA.

1. Boytsov B.V., Kryanev Yu.V. Implementation approach in the concept of quality management. Teoretiko methodological aspects. Quality and life. Scientific works of Academy of quality problems. 2016. Moscow, pp. 7-13
2. State Standart R ISO 9001-2015 «Quality management system. Requirements».
3. Bardonov V.A. The risk-oriented thinking in case of achievement of results of business processes of a quality management system at the woodworking entities. Collection of scientific works of the international symposium «Wood materials: requirements and certification in Europe, Russia, USA. 2016. Balabanovo, pp. 68-74.
4. Bardonov V.A., Bardonov I.V. About relevance of interstate standards on wood materials. Quality and life. Scientific works of Academy of quality problems. 2016. Moscow, pp. 81-86.
5. Bardonov V.A. Level of migration of harmful flying chemicals from wood plates, plywood and furniture. Ecological bulletin of Russia. No. 10. 2016. Мoscow, pp. 12-17.
6. Bardonov V.A. The concept of rationing of release of formaldehyde and other harmful flying chemicals from wood plates, plywood, furniture. Quality and life. No. 1. 2014. Мoscow, pp. 72-82.
7. ЕN 13986:2015 «The wood plates applied in construction. Characteristics, assessment of compliance and marking».
8. Bardonov I.V. Quality management system according to requirements of State Standart ISO/MEK 17025-2009 and criteria of the Ministry of Economic Development of the Russian Federation, Quality and life. No. 2. 2014. Moscow, pp. 78-80.
9. Bardonov I.V., Bardonov V.A. Algorithm of carrying out and role of voluntary certification in increase of competitiveness of the entities of a woodworking. Col lection of scientific works of the international symposium «Wood materials: requirements and certification in Europe, Russia, USA». 2016. Balabanovo, pp. 50-54.
10. Bardonov I.V. Order of registration of declarations of conformity of woodworking products. Collection of scientific works of the international symposium «Wood materials: requirements and certification in Europe, Russia, USA». 2016. Balabanovo, pp. 54-57.


Certification of mineral raw materials on technological properties in the solution of system problems of improving the quality of life

T.V. Bashlikova, LLC «NVP «NVP Center-ESTAgeo», NUST Moscow institute of steel and alloys (MISiS); Moscow
e-mail: ql-mail@mail.ru
Among sources of ensuring activity of the Person minerals are essential. It is enough to mention in confirmation of this thesis the main mineral – water.The present article is devoted to other category of mineral resources – solid mineral.
Keywords: mineral resources, solid minerals, certification, enrichment, morphometric characteristics.
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9. Bashlikova T.V. Certification of mineral raw materials on its properties. Works of the International scientific and technical conference «scientific bases and practice of investigation and processing of ores and technogenic raw materials with extraction of precious metals». UGGGA. 2002. Ekaterinburg, pp. 3-6.
10. Bashlikova T.V. Operational assessment of the taken value of natural and technogenic mineral raw materials. New technologies of conversion, certification, audit: Materials of a scientific and practical seminar «Scientific technological support of activities of the entities, institutes and firms». Publishing house of Moscow state industrial university. 2003. Moscow, pp. 114-129.
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The composed qualities of modern steels

A.V. Kudrya, doctor of technical sciences, professor, National research technological university «Moscow Institute of Steel and Alloys» (NRTU «MISiS»); Moscow
e-mail: AVKudrya@misis.ru
E.A. Sokolovskaya, candidate of technical sciences, the associate professor of National research technological university «Moscow Institute of Steel and Alloys» (NRTU «MISiS»); Moscow
Factors of quality of steels within modern metallurgical production are estimated. The prospects of use of information technologies for increase in uniformity of quality of metal and the changes in training of the top skills accompanying it are analysed.
Keywords: quality of steel, information technologies in metallurgical science and metallurgy, training of the top skills.
1. Karabasov Yu.S. Steel at a turn of centuries. Moscow Institute of Steel and Alloys. 2001. Moscow, pp. 445–543.
2. Kudrya A.V. Opportunities and prospects of information technologies in metal quality management. Electrometallurgy. 2002. No. 9. pp. 35–42
3. Kudrya A.V., Sokolovskaya E.A. Information technologies in quality assurance of steel products. Electrometallurgy. 2010. No. 12. pp. 35–43.
4. Kudrya A.V., Sokolovskaya E.A. Heterogeneity of multi-scale structures and resistance to destruction constructional staly. News of the Russian academy of Sciences. Physical series. 2004. Volume 68, No. 10. pp. 1495–1502.
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8. Kudrya A.V., Shabalov I.P., Sokolovskaya E.A. About a possibility of quality management of metal on the basis of «this excavation» of production supervision. Electrometallurgy. 2013. No. 11. pp. 28–34
9. Shtremel M.A., Alekseev I.G., Kudrya A.V. Interrelation of two anomalies of a break of the highalloyed constructional steel. News of the Russian Academy of Sciences. Metals. 1994. No. 2. pp. 96–103.
10. Krupin Yu.A., Sukhova V.G. Computer metallography. Moscow institute of steel and alloys. 2009. Moscow, 87 p.
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12. Shtremel M.A. Possibilities of a fraktografiya. Metallurgical science and heat treatment of metals. 2005. No. 5. pp. 35-43.
13. Ezhov A.A., Gerasimova L.P. Destruction of metals. Science. 2004. Moscow, 400 p.
14. Kudrya A.V., Sokolovskaya E.A., Sukhova V.G., Markov E.A., Arsenkin A. M., Salikhov T. Sh. Observation and measurement of characteristics of structures, plasticity and viscosity in constructional the stalyakh. Metallurgical science and heat treatment of metals. 2009. No. 5. pp. 60–67.
15. Kudrya A.V., Sokolovskaya E.A., Trachenko V.A., Le Hay Nin, Skorodumov S.V., Papina K.B. Measurement of heterogeneity of destruction in constructional of the steels with diverse structure. Metallurgical science and heat treatment of metals. 2015. No. 4. pp. 12–18.
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Quality improvement of process of secondary processing of thermoplastic polymers

O.Yu. Erenkov, doctor of technical sciences, professor of «Chemical technology and biotechnology» department of the Pacific state university; Khabarovsk
e-mail: erenkov@list.ru
S.P. Isaev, doctor of technical sciences, professor of «Technology forestry and landscape construction» department of the Pacific state university; Khabarovsk
D.D. Uzinskaya, undergraduate of «Chemical technology and biotechnology» department of the Pacific state university; Khabarovsk
Results of pilot studies on influence of electrophysical processing of thermoplastic materials on their mechanical properties are given in article. It is established that processing of the studied thermolayers by nanosecond electromagnetic impulses leads to noticeable decrease in durability and hardness of material. The description of a new way of secondary processing of waste from thermolayers is submitted. Novelty of the proposed technical solution consists in realization of electrophysical processing of waste of thermolayers at a stage of their agglomeration of technological process of processing. Realization of such processing will allow to provide products with qualitative characteristics as close as possible to primary material, and also to increase processing process productivities.
Keywords: thermoplastic polymers, secondary processing, electrophysical processing, nanosecond electromagnetic impulses, durability.
1. Erenkov O.Yu., Aryamnov P.L., Khimukhin S.N. Way of formation of products of the increased durability from epoxy. Repair, restoration, modernization. 2013. No. 4, pp. 30–35.
2. Belkin V.S., Bukharin V.A., Dubrovin V.K. Krimskiy V.V. Nanosecond electromagnetic impulses and their application. Publishing house of the Southern Ural state univercity. 2001. Chelyabinsk, 110 p.
3. Kartashov E.M., Tsoi B., Shevelyov V.V. Structurally – statistical kinetics of destruction of polymers. Chemistry. 2002. Moscow, 736 p.
4. Erenkov O.Yu. A research of hardness of the surface processed by cutting of thermoplastic polymeric materials. Questions of materials science. 2008. No. 3(55). pp. 25–30.
5. Patent 2575726 Russian Federation (51) IPC 29 C 43/02. Method for processing waste plastic film / O.Yu. Erenkov, M.Yu. Sarilov, G.V. Konnova. – No. 2014141856/05; appl. 16/10/2014; Publ. 02.10.2016, Bull. 5.


Organizational and technical approaches of quality assurance of radio-electronic instrument engineering products

G.A. Mustafaev, doctor of technical sciences, professor, The North Caucasian mining and metallurgical institute (State Technical university); Vladikavkaz
D.G. Mustafaeva, candidate of technical sciences, associate professor, The North Caucasian mining and metallurgical institute (State Technical university); Vladikavkaz
e-mail: dzhamilya79@yandex.ru
M.G. Mustafaev, candidate of technical sciences, The North Caucasian mining and metallurgical institute (State Technical university); Vladikavkaz
The necessary conditions for ensuring required parameters of quality and reliability of radio electronics products based on organizational and technical approaches and acceptances are considered.
Keywords: parameter, quality, reliability, control, reproducibility, stability, process.
1. Kurnosov A.I., Yudin V.V. Technology of production of semiconductor devices and integrated circuits. Higher School. 1986. Moscow, 368p.
2. Mustafaev G.A., Mustafaev M.G. Ensuring the quality and reliability film device structures. Devices. 2010. No. 10, pp. 49-53.
3. Mustafaev G.A., Mustafaev M.G. Methodological approaches of increase in reliability and quality of products of radio electronics. Materials of the international scientific and technical conference «Fundamental problems of radio electronic instrument engineering». 2013. Moscow, pp. 42-44.
4. State Standard 27.003-90 Reliability in equipment. Structure and general rules of a task of requirements for reliability.
5. State Standard 27.002-2009 Reliability in equipment. Terms and determinations.


Quality of life and life annuity

S.G. Belyaev, director of Research institution of Development of the competition and relations of property of Plekhanov Russian Academy of Economics; Moscow
e-mail: tishkova_l_f@inbox.ru
In this article problems of creation of conditions of improving the quality of life taking into account specifics of development of modern Russia are considered.
Keywords: indicator of quality of life, gross domestic product, social market economy, National welfare fund, rent


Information technology


Chart of dispersion and calculation of correlation dependence in assessing the quality of management

A.A. Aleynikov, serviceman, Ministry of Defence of the Russian Federation; Moscow
K.Z. Bilyatdinov, candidate of military sciences, associate professor of metrology and quality management of the St. Petersburg Mining University; St. Petersburg
E.A. Krivchun, candidate of chemical sciences, associate professor of metrology and quality management of the St. Petersburg Mining University; St. Petersburg
e-mail: kkrivchun@yandex.ru
The method of calculation of correlation dependence of indicators of quality management and creation of charts of dispersion is presented. The method is directed to optimization of information processing at assessment of quality management in difficult systems. The method operates with different types of statistical and expert information.
Keywords: quality, information, system, management, assessment, chart of dispersion, correlation coefficient, optimization, method.
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2. Bilyatdinov K.Z., Krivchun E.A. Evaluation of quality management of organizational and technical systems. Notes of Mining institute. St. Petersburg. 2014. Volume 209, pp. 152-155. ISSN 0135-3500.
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Innovative risk management in lifecycle of technical systems

A.V. Protasov, candidate of technical sciences, associate professor of quality management and mechanics department of the Irkutsk national research technical university; Irkutsk
e-mail: artem_protasov@mail.ru
P. Yu. Vilver, programmer of Institute of dynamics of systems and theory of management of the Siberian office of the Russian Academy of Science (IDSTM of the SO RAS); Irkutsk
Scenarios of possible accidents of mechanical systems and algorithm of assessment of technogenic risk on the basis of strength safety are considered. The concept of system approach for the analysis, assessment and management of technogenic risk is offered. The technique and tool for a program complex of monitoring of parameters of processing equipment online, for the purpose of operational acceptance of management decisions on prevention of refusals difficult technical, and also integration of dynamic modeling with use of the modified Petri’s networks and an index method is developed for the analysis and management of risk of difficult technical systems in the industry.
Keywords: product quality control, technogenic risk, analysis and risk assessment, product lifecycle, hazardous production facility.
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6. Protasov A.V., Vilver P.Yu. Features of use of a method of indexing in the analysis of technogenic risk in Russia. Vestnik of Irkutsk state technological university. Publishing house of Irkutsk state technological university. 2011. No. 11. Irkutsk, pp. 262–266.


Models and methods of adaptive management of individual and team training at the basis of the virtual simulators

L.S. Lisitsyna, doctor of technical sciences, professor of the St. Petersburg research university of information technologies, mechanics and optics; St-Petersburg
N.P. Smetyukh, graduate student of the St. Petersburg research university of information technologies, mechanics and optics; St-Petersburg
e-mail: nadya.s.2011@yandex.ua
Electronic training with use of virtual exercise machines is the most important trend of development of modern education, including in the field of continuous retraining of experts in the conditions of quickly changing requirements to their qualification. This work is based on generalization of wide experience of development and deployment of virtual simulators for retraining (increase in skill) of crews of vessel of the Azovo-Chernomorsky pool for handling of effective acceptances of conducting fishing in the conditions of constantly changing risk factors (wind, the muscleman, bad illumination, etc.) which is saved up by the training center at the Kerch State Sea Technological University (KSSTU) of the Republic of Crimea.
Keywords: risk, factor, training, sea, stimulator.
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Experimental justification of two-component statistical model of the large-size forging from titanic alloy

Kh.B. Kishtikov, candidate of technical sciences, associate professor, Kabardino-Balkarian State university named after H.M. Berbekov; Nalchik
e-mail: hasim.1944@mail.ru
By statistical tests for fatigue of the laboratory samples which are cut out from superficial and internal zones of cross section of a large-size forging from titanic alloy, and also by assessment of static durability and research of structural macroinhomogeneity on length of a forging have been confirmed earlier established two-component statistical model of a large-size forging. At the same time the first component as the weakest (with large grain), is considered as a reserve of increase in fatigue durability due to increase in degree of an ukov and achievement of uniform fine-grained structure.
Keywords: titanic alloy, large-size forging, laboratory samples, superficial zone, internal zone, static durability, structural macroinhomogeneity, twocomponent statistical model.
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The software «Energy saving technology of solar batteries control on the basis of the adaptive neurocontroller» 

E.A. Engel, candidate of technical sciences, associate professor of the highest certifying commission, First Russian doctoral degree in engineering sciences, Katanov State University of Khakassia; Khakassia republic, Abakan
e-mail: Ekaterina.en@gmail.com
In article the software developed within the concept of intellectual electrical power system with the active and adaptive network «Energy saving technology of control solar batteries on the basis of the adaptive neurocontroller», implementing intellectual and effective, in comparison with traditional methods, control solar batteries is described.
Keywords: energy saving; photovoltaic system; neurocontroller.
1. Engel E.A. Intellectual control system of a photo electric complex on the basis of the adaptive neurocontroller. Energy security and energy saving. 2015. No 2, pp. 32–38.


The prospects of development of the crm system based on the platform 1C: Enterprise

A.V. Ponachugin, Candidate of economic sciences, associate professor of the Nizhny Novgorod state pedagogical university; Nizhny Novgorod
A.A. Sigrishev, student of the Nizhny Novgorod state pedagogical university; Nizhny Novgorod
e-mail: akmleshka@mail.ru
The main problem of modern Customer Relationship Management (CRM) systems is design of an information system in a section with the customer’s conditions. It is caused by insufficient flexibility and weak mechanisms of adaptation of system. Having analysed system mechanisms «1C: Enterprise» and having noted their advantages, the problem resolution, by development of the CRM system based on a platform «1C : Enterprise» is proposed. Subject to consideration are CRM systems. An object of research is development of the CRM system based on a platform «1C: Enterprise 8 Research methods – the analysis, observation, comparison and modeling. In article CRM systems and system «1C : Enterprise 8» are considered. Their characteristics are analysed. The reasons of use of CRM systems and system «1C : Enterprise 8» are established and caused. Special attention is paid to a solution of the problem of design of CRM System according to the customer’s conditions. By results of the conducted research, the way of design of CRM System which answers all conditions and specifics of work of the customer has been developed.
Keywords: Customer Relationship Management (CRM) System, 1C: Enterprise 8, platform, configuration, organization, enterprise, design, information system, software, hardware device, business process, work benches, meta data, automation, databases, registers, operating system, files.
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Safety of human activities


Research of the behaviour of workers and hygienic assessment of working conditions at the Tyumen plywood plant

E.V. Bulgakova, candidate of biology, associate professor of hygiene, ecology and epidemiology department of Tyumen State Medical University; Tyumen
e-mail: elena-bulgakova-00@mail.ru
G.V. Starikova, candidate of technical sciences, associate professor of technosphere safety department of
Tyumen Industrial University; Tyumen
The behavior of workers when performing technological operations on the basis of results of questionnaire is investigated. The analysis of questionnaires has shown that workers sometimes show dangerous behavior and endanger themselves getting injured. The analysis of hygienic working conditions is made and discrepancies on a noise factor and in microclimate parameters are revealed.
Keywords: safety of work, dangerous behavior, injury, working conditions.
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Experience of assistance at the pre-hospital stage of the patients with the sharp coronary syndrome in the conditions of military operations

D.S. Parkhomchuk, director of State institution «Luhansk republican Center of the emergency medical care and medicine of accidents»; Luhansk
e-mail: sobaka-una-@mail.ru
Landmark protocols of 380 patients with electrocardiographically (ECG) confirmed sharp coronary syndrome (SCS) are analyzed, the help to which was ambulance crews of Centre of the emergency medical care and medicine of catastrophes of the Luhansk People’s Republic (LPR) in the conditions of military operations (2014–2016). The local protocol of assistance in case of Construction Department with rise of a segment of ST (OKSPST) using the pharmakoinvasive strategy of a reperfuziya developed by physicians of the Luhansk region in 2013 was used. It is established that the assistance logistics in case of SCS concerns removal of the ECG, adequate anesthesia and the solution of a question about primary throughskin intervention (TSI) (stenting). The differentiated action algorithm at a pre-hospital stage is specified in case of assistance to patients with SCS living in the territories of LPR depending on duration of an anginozny attack to the request for medical care.
Keywords: sharp coronary syndrome, military operations, crews of emergency medical service, reperfusion therapy.
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Quality indicators of radiodiagnosis

K.V. Kushnir, candidate of medical sciences, chief of the Center of beam methods of diagnostics of Federal state healthcare institution (FSHI) «Main clinical hospital of the Ministry of Internal Affairs of the Russian Federation», assistant to department of radio diagnosis of state-funded educational institution of higher education (SEI HE) «Moscow State University of Medicine and Dentistry named after A. I. Evdokimov» of Russian Ministry of Health; Moscow
e-mail: kushnyr@yandex.ru
Purpose: to develop indicators (criteria) of quality of radio diagnosis. Materials and methods: Results of questioning of patients, doctors-clinical physicians and representatives of insurance companies. Results: Quality indicators were defined. Comparing indicators of radiodiagnostic departments of the leading Moscow medical hospitals for 2013–2014, «critical» values of these indicators were determined: a discrepancy of diagnoses (0,01%), cost of the set diagnosis (5201 rubles), periods of diagnosis (2 days), wait time of the research assigned doctors doctor books (in case of the emergency indications – 20 minutes, for plan assignments – one days), radiation dose on the patient in case of diagnosis (4,7 mSv), the frequency of complications (0,0004%), frequency of application of hi-tech techniques (33%), complications when holding diagnostic procedures (0,0004%), unreasonable repeated diagnostic procedures (0,02%). Conclusion: Comparison of indicators of any radiology department with «critical» values of quality indicators gives the chance to define ways of quality improvement.
Keywords: radiodiagnosis quality management, quality indicators, questioning of consumers of services of radiodiagnosis.
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Transport. Production, management and operation


Problems of development and improvement of the motor transport service of the Federal penitentiary service of Russia

A.V. Podzorov, Theemployee of Federal Penitentiary Service of Russia; Moscow
e-mail: a.v.podzorov@mail.ru
In article the most important problems of development are considered and the analysis of a condition of motor transportation service of the office of FSIN of Russia and institutions is carried out. According to the carried-out analysis various methods, offers and recommendations about development and improvement of motor transportation service of department, including the example of the public motor transport are offered.
Keywords: trucking facility, motor transport service, management, enhancement, development, personnel, organization.
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