Lean Health-Resort, Energy Management and Objectives of Improving the Efficiency of the Health-Resort

A.Ya. Dmitriev, candidate of technical sciences, associate professor, general director of New Quality LLC, academician of the Academy of quality problems; Samara 
e-mail: dmitriev57@rambler.ru 
T.A. Mitroshkina, director of New Quality LLC; Samara 
S.A. Balakin, candidate of medical sciences, director of Federal State Institution «Volga Cliff Resort» of Presidential Property Management Department of the Russian Federation; Samara region 
Yu.D. Pestov, candidate of economics, head of the office of internal control of quality and safety of medical activities of Federal State Institution «Volga Cliff Resort»; Samara region 
D.L. Zhukov, deputy director for technology of Federal State Institution «Volga Cliff Resort»; Samara region 
I.A. Pachina, head of finance and economics of Federal State Institution «Volga Cliff Resort»; Samara region 
The approaches to improving the integrated the health-resort management system based on international and national standards and concepts: lean manufacturing, energy management and energy efficiency are presented. The tasks of improving the efficiency of the health-resort are considered: an interconnected definition of financial and development goals, financial risk management, improving the accuracy of costing, strengthening internal audit, reducing costs and losses. The priority of the tasks of improving the efficiency of the health-resort are assessed using the quality function deployment method, taking into account the requirements for the quality and safety of health-resort services. 
Keywords: lean health-resort, energy management, efficiency, QFD, health-resort. 
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DOI: 10.34214/2312-5209-2019-23-3-70-77